Gated Terms and Conditions

Last updated: 4 November 2026

These Terms and Conditions ("Terms") apply to the Gated mobile app and related services (the "App"), provided by Gated Market Pty Ltd (ABN 76 694 686 185) ("Gated", "we", "us", "our"). By downloading, accessing or using the App, or by starting a subscription or free trial, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the App.

1. What Gated does

Gated helps you compare prices for products across Australian retailers by searching, scanning barcodes, browsing deals and tracking estimated savings. Gated is an independent price-comparison service. Retailers shown in the App (including Woolworths, Coles, Kmart, Big W, JB Hi-Fi, Amazon and Chemist Warehouse) do not endorse, sponsor or operate Gated, and their names are used only to identify where a price was found. We participate in some retailers' affiliate programs, including the Amazon Associates program, and may earn a commission from some links (see section 4). This doesn't affect which stores or prices we show.

2. Gated Pro subscription

Access to the App's features requires an active Gated Pro subscription (or an active free trial). Gated Pro gives you access to all features of the App while your subscription is active.

Gated Pro is offered as an auto-renewing subscription in the following plans (prices in Australian dollars, including GST):

  • Gated Pro Monthly – $9.99 per month, with a 7-day free trial for eligible new subscribers.
  • Gated Pro Yearly – $39.99 per year. No free trial applies to the yearly plan.

The price shown in the App at the time of purchase is the price you will be charged. Prices may differ outside Australia or change over time (see "Price changes" below).

Free trial

  • The 7-day free trial is available on the monthly plan only, and only to users who have not previously had a free trial or subscription to Gated Pro, as determined by Apple or Google.
  • Unless you cancel at least 24 hours before the end of the free trial, your subscription will automatically convert to a paid Gated Pro Monthly subscription and you will be charged $9.99 at the end of the trial, then every month after that until you cancel.
  • If you purchase a subscription during a free trial, any unused portion of the trial is forfeited.

Free scans

  • If you close the subscription screen without subscribing, you may be given a limited number of free barcode scans (currently 5), each with its results page. Other features stay locked. After the free scans are used, a Gated Pro subscription is needed to keep using the App.
  • Free scans are counted for your phone and are given once. Deleting the App or using "Delete my data" doesn't restart them. We may change or stop free scans at any time.

Discount offers

  • From time to time we may offer discounts, for example a lower price for your first year if you close the subscription screen, or a lower price for a set period if you choose to cancel. The offer price, how long it lasts and the price you'll pay afterwards are shown before you accept, and the price shown on Apple's or Google's purchase screen is the price you'll be charged.
  • When an offer ends, your subscription automatically renews at the normal price for your plan unless you cancel at least 24 hours before the end of the current period.
  • For an existing subscriber, a discount usually starts at your next renewal date, and nothing extra is charged when you accept it.
  • Each offer can be used once per person, as determined by us, Apple or Google. Offers have no cash value, can't be combined unless we say so, and may change or end at any time.
  • Promotional codes (offer codes) are redeemed through Apple or Google and are subject to the terms shown when you redeem them.

Payment and automatic renewal

  • Payment is charged to your Apple ID account (if you subscribe on iPhone or iPad) or your Google Play account (if you subscribe on Android) at confirmation of purchase, or at the end of the free trial if you started one.
  • Your subscription automatically renews for the same period and price unless it is cancelled at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours before the end of the current period.
  • We do not receive or store your card or payment details. Payments are processed by Apple or Google under their own terms.

How to cancel or manage your subscription

  • iPhone / iPad: open Settings → [your name] → Subscriptions → Gated, or use Menu → Account in the App.
  • Android: open the Google Play Store → profile icon → Payments & subscriptions → Subscriptions → Gated, or use Menu → Account in the App.
  • Deleting the App or deleting your data does not cancel your subscription. You must cancel through Apple or Google as described above.
  • If you cancel, you keep access to Gated Pro until the end of the period you have already paid for. No partial refunds are given for the remainder of a period, except where required by law.

Refunds

Because purchases are processed by Apple and Google, refund requests must be made to them:

Nothing in these Terms limits any refund or remedy you are entitled to under the Australian Consumer Law (see section 9).

Price changes

We may change subscription prices from time to time. Any price change will be notified to you in advance by Apple or Google in line with their policies, and where required you will be asked to agree to the new price before it applies. If you don't agree, you can cancel before the change takes effect.

Restoring purchases

If you change devices or reinstall the App, you can restore an active subscription using "Restore purchases" in the App, signed in to the same Apple ID or Google account you subscribed with.

3. Prices, deals and savings information

  • Prices, stock, promotions and promo codes shown in the App come from retailers and third-party sources and can change at any time. We try to keep information accurate, but we cannot guarantee that any price, availability or promo code is correct, current or complete. Always check the final price on the retailer's website or in store before you buy.
  • Your purchase is a transaction between you and the retailer. The retailer's own terms, prices, delivery and returns policies apply. We are not responsible for a retailer's products, pricing errors or service.
  • Savings figures in the App, including the estimated yearly saving shown during onboarding and on the subscription screen, are estimates only. The estimate is calculated from the spending ranges you choose during onboarding, multiplied by an assumed saving rate for each category (currently between 15% and 20%). These rates are assumptions, not measurements of what Gated users actually save. The estimate is a goal to aim for, not a promise or guarantee of any saving, and your actual savings depend on what you buy and where.
  • Savings you confirm in the App (for example, by ticking items you bought in the daily check-in) are calculated by comparing the price at the store you chose with the next-cheapest eligible price we found at the time of your search (or, for Woolworths and Coles, the other supermarket's price). They are an estimate for your personal tracking only and may differ from what you actually paid.

4. Affiliate links

Some links in the App are affiliate links. If you buy something after tapping one, we may earn a commission from the retailer, at no extra cost to you. This never changes the price you pay. As an Amazon Associate, Gated earns from qualifying purchases. We also participate in other affiliate programs, such as Commission Factory.

5. Your subscription is your account

  • Gated doesn't use usernames or passwords. Your Gated Pro subscription, purchased with your Apple ID or Google account, is your access to the App.
  • Your carts, history and savings are saved against a random ID for your phone. If you get a new phone, tap "Restore purchases" with the same Apple ID or Google account you subscribed with, and your data will follow you. Data can't be moved between iPhone and Android, and data that isn't linked to a subscription can't be recovered on a new phone.
  • You must be at least 16 years old to use the App, or have the permission of a parent or guardian.
  • You can delete your data at any time in the App (Menu → Account → Delete my data) or by following the steps at gatedseller.com.au/delete-account-8637. Deleting your data does not cancel your subscription.
  • Earlier versions of Gated offered email and Sign in with Apple accounts. These are being retired and will be deleted as described in our Privacy Policy.

6. Acceptable use

You agree not to:

  • copy, scrape, harvest or resell data or content from the App, or use automated tools to access it;
  • reverse engineer, decompile or interfere with the App or its servers, except as permitted by law;
  • post or share content (such as deals) that is false, misleading, offensive, unlawful or infringes anyone's rights;
  • use the App for any unlawful purpose or in a way that could harm us, other users or retailers.

If you seriously or repeatedly breach this section, or use the App in a way that harms or risks harming us, other users or retailers, we may remove content you have shared or suspend or end your access to the App. Where reasonable, we will warn you first and give you a chance to stop.

7. Intellectual property

The App, including its design, software, text, mascot, logos and the "Gated" name, is owned by Gated Market Pty Ltd or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for personal, non-commercial use, in line with these Terms and the usage rules of the Apple App Store or Google Play. Retailer names and trademarks belong to their respective owners.

8. Availability and changes to the App

We may update or improve the App from time to time, including adding, changing or removing features, where this is reasonably necessary (for example, to fix problems, respond to changes by retailers or data providers, or comply with law). We aim to keep the App available, but we don't guarantee it will always be uninterrupted or error-free. If we make a change that significantly reduces what Gated Pro includes, we will tell you in advance where practicable, and you can cancel your subscription. If we permanently discontinue the App while you have an active paid subscription, we will tell you and, where required by law or the store's policies, a pro-rata refund for the unused period will be available through Apple or Google.

9. Australian Consumer Law and limitation of liability

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.

For example, if our services fail to meet a consumer guarantee, you may be entitled to have the services supplied again or to a refund, and, for a major failure, to cancel and receive compensation for any other reasonably foreseeable loss or damage.

Subject to those rights, and only to the extent permitted by law:

  • prices, stock, deals, promo codes and savings shown in the App come from retailers and third parties and are provided for information. Although we take reasonable care, we are not responsible for errors in third-party information or for a retailer's products, pricing or service;
  • we are not liable for loss that was not reasonably foreseeable, or that is caused by something outside our reasonable control.

10. Privacy

Our Privacy Policy explains what information we collect, how we use it and your choices. It forms part of these Terms.

11. Apple App Store terms

If you downloaded the App from the Apple App Store, you also acknowledge and agree that:

  • these Terms are between you and Gated Market Pty Ltd only, not Apple Inc. ("Apple"), and Gated, not Apple, is solely responsible for the App and its content;
  • your licence to use the App is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions;
  • Apple has no obligation to provide maintenance or support for the App;
  • if the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by law, Apple has no other warranty obligation for the App;
  • Gated, not Apple, is responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection or privacy claims;
  • Gated, not Apple, is responsible for investigating, defending and settling any claim that the App infringes a third party's intellectual property rights;
  • you are not located in a country subject to a U.S. Government embargo or listed on a U.S. Government list of prohibited or restricted parties;
  • you must comply with any applicable third-party terms when using the App; and
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple has the right to enforce these Terms against you.

12. Google Play terms

If you downloaded the App from Google Play, your use of Google Play is also subject to Google's own terms. Google is not a party to these Terms and is not responsible for the App.

13. Changes to these Terms

We may update these Terms from time to time. We'll update the "Last updated" date above and, for significant changes, let you know in the App. If a change is likely to significantly disadvantage you, we will give you reasonable notice before it takes effect, and you can stop using the App and cancel your subscription before then. Changes to subscription pricing are handled as described in section 2.

14. Governing law

These Terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland.

15. Contact us

Gated Market Pty Ltd
ABN 76 694 686 185
Email: [email protected]