Gated Market Pty Ltd

Terms of Service & Privacy Policy

Last updated: 9 October 2026

Part A — Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Gated mobile application and any related services (collectively, the "App" or "Service"), operated by Gated Market Pty Ltd (ACN 694 686 185, ABN 76 694 686 185), an Australian company (referred to in these Terms as "Gated," "we," "us," or "our").

By downloading, accessing, or using the App, you agree to be bound by these Terms and by our Privacy Policy (Part B of this document). If you do not agree to these Terms, you must not access or use the App.

2. Eligibility

You must be at least 16 years of age to create an account and use the App. The App is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

3. Description of the Service

Gated is a price-comparison application that allows users to:

  • Search for products by name or by scanning a barcode, and compare prices for that product across a range of Australian retailers;
  • View aggregated "best price" and "deals" information compiled from third-party retailer data and shopping search providers;
  • Vote on and react to deals shown in the App;
  • Submit deals to the community, either by uploading a photograph of an in-store discount or by submitting a link (URL) and description of an online deal ("User Content," see clause 7);
  • Report content or listings, and block other users whose content they do not wish to see;
  • Access certain tools relevant to online retail arbitrage, including a profit calculator referencing certain third-party marketplace pricing;
  • Save products into a "Saved" list and into named shopping carts (including carts for a single retailer), and see estimated savings and a record of the prices captured for saved products over time;
  • Create an account to save search history, carts and preferences, or use certain features without an account.

4. No Guarantee of Price, Availability, or Product Accuracy

This clause is fundamental to your use of the App and should be read carefully.

4.1 Gated aggregates pricing, availability, product images, and product descriptions from a range of third-party sources, including third-party shopping search providers, product database providers, and retailers' own published data. Gated does not manufacture, sell, warehouse, or ship any of the products displayed in the App, and is not a party to any transaction between you and a retailer.

4.2 While we take reasonable steps to improve the accuracy of product matching and pricing information, we do not guarantee that any price, product image, product description, retailer name, stock availability, or product match displayed in the App is accurate, complete, or current at the time you view it. Prices and availability can and do change without notice, and automated product-matching processes may, on occasion, associate an incorrect image, price, or description with a product listing.

4.3 You should always verify the price, specifications, and availability of a product directly on the retailer's own website or in-store before making a purchasing decision. Gated is a discovery and comparison tool only, and any purchase you make is a transaction solely between you and the relevant third-party retailer, subject to that retailer's own terms, conditions, pricing, and policies.

4.4 If you believe a listing is inaccurate, you may report it to us using the in-app reporting feature. We review reports on a best-efforts basis but do not guarantee any particular response time or outcome.

4.5 Any "best price," "% off," "save $X," or similar savings or discount representation displayed in the App is calculated automatically by comparing prices detected across the retailers we monitor at a given time, and reflects our system's best available comparison at that moment rather than a guaranteed or verified saving. Such figures can be affected by pricing errors, currency-display errors, or delays in third-party data, and should not be relied upon as a precise or current statement of savings. Always confirm the actual price and any advertised discount on the retailer's own website or in-store before purchasing. The same applies to savings and price information shown in your Saved list and carts: prices shown there were captured at a particular time, are labelled with when they were last updated, and may have changed since.

4.6 Third-party sellers and fraudulent websites. Gated does not verify the identity, legitimacy, or reliability of the retailers and sellers shown in the App, including sellers that appear through third-party shopping search results. Some websites may be fraudulent, misrepresent themselves, or fail to deliver goods. Before making a purchase, you should check that a seller is legitimate, for example by checking their contact details, reviews, and returns policy, and by using a secure payment method. To the extent permitted by law, Gated is not responsible for any loss arising from a purchase you make from a third-party seller, including a seller that turns out to be fraudulent. If you believe a seller shown in the App is fraudulent, please report it using the in-app reporting feature, and we may remove that seller from the App.

5. Affiliate Relationships and Advertising

5.1 Gated is free to use and is funded in part by affiliate commissions. Some links and offers displayed in the App, or in content we publish on our social media channels, may be affiliate links. If you tap such a link and make a purchase, Gated may receive a commission or referral fee from the relevant retailer, marketplace or affiliate network. This does not change the price you pay.

5.2 We may participate in affiliate programs operated by retailers, marketplaces and affiliate networks from time to time, and the programs we participate in may change without notice. Not every retailer shown in the App has an affiliate relationship with us, and we show retailers whether or not we earn a commission from them.

5.3 Affiliate relationships do not influence how results are ordered or which product or retailer is shown as the "best price". Prices are ordered by price alone, and an affiliate relationship is not an endorsement of any retailer's quality, service, or reliability.

5.4 Where an affiliate program requires a specific disclosure statement, we will display that statement in the App or alongside the relevant content.

5.5 When you follow a link to a retailer, the retailer and any affiliate network involved may use cookies or similar technologies on their own websites and apps to record the referral, under their own privacy policies. See Part B, clause 4.

6. Accounts

6.1 Certain features of the App require you to register for an account using an email address and password, or another supported sign-in method. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

6.2 Certain other features (including submitting reactions to deals and reporting content) may be available to you as a guest, without a registered account, using an anonymous device identifier as described in our Privacy Policy.

6.3 You must provide accurate information when creating an account and must promptly update any information that becomes inaccurate.

6.4 We may suspend or terminate your account if we reasonably believe you have breached these Terms, engaged in fraudulent activity, or misused the App's community features.

7. User Content

7.1 The App allows you to submit content, including photographs of in-store deals, URLs and descriptions of online deals, votes/reactions on deals, and reports of incorrect listings or content (collectively, "User Content").

7.2 You retain ownership of any User Content you submit. By submitting User Content, you grant Gated a non-exclusive, worldwide, royalty-free, sub-licensable licence to use, reproduce, display, and distribute that User Content within the App and in connection with promoting the App, for as long as the User Content remains on the App, including where a deal remains on the App in de-identified form after you delete your account (see clause 14).

7.3 You must not submit User Content that: is unlawful, defamatory, or misleading; infringes any third party's intellectual property or privacy rights; contains a photograph of an identifiable person without their consent; or is submitted for the purpose of manipulating deal rankings, prices, or votes in bad faith.

7.4 We reserve the right, but not the obligation, to review, moderate, edit, or remove any User Content at our discretion, without notice.

7.5 By submitting a deal, photo, or other content through Gated, you confirm that you have the right to share it and that it does not contain offensive, misleading, or infringing material. Gated reserves the right to remove any submitted content at its discretion. To report a problem with submitted content, please use the Report an Issue feature.

7.6 Zero tolerance for objectionable or abusive content. Gated does not tolerate objectionable or abusive content or behaviour, including content that is offensive, hateful, harassing, threatening, sexually explicit, or discriminatory. Before submitting your first deal, you will be asked to agree to this policy. Submissions containing objectionable language may be automatically rejected. Content that breaches this clause will be removed, and accounts responsible for it may be suspended or permanently banned.

7.7 Reporting and blocking. You can report any deal or listing using the in-app reporting feature, and reported deals are hidden from your own view straight away. Deals reported by multiple different users may be automatically hidden from all users while we review them. You can also block another user, which hides all of their submitted deals from you; you can view and unblock users at any time from your account settings. We aim to review reports of objectionable content promptly and take appropriate action, which may include removing the content and suspending or banning the responsible account.

7.8 If you believe that User Content displayed in the App infringes your intellectual property rights or other legal rights, you may notify us at [email protected] with: (a) a description of the content and its location within the App; (b) a description of the right you believe has been infringed; and (c) your contact details. We will review such notices on a best-efforts basis and may remove or disable access to the content pending our review.

8. Acceptable Use

You must not: use the App for any unlawful purpose; attempt to gain unauthorised access to the App, its underlying systems, or other users' accounts; use automated means (including bots or scrapers) to extract data from the App otherwise than through functionality we provide; interfere with or disrupt the App's operation; misuse the reporting feature to have legitimate content hidden; or use the App's barcode scanning or search features in a way designed to circumvent retailer terms of use.

9. Intellectual Property

The App, including its design, software, trademarks, and the "Gated" name and logo, is owned by or licensed to Gated Market Pty Ltd and is protected by Australian and international intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without our prior written consent. Product names, images, and trademarks displayed within search results remain the property of their respective owners.

Gated is not affiliated with, endorsed by, or sponsored by any of the retailers or brands listed in this App. All product names, logos, and trademarks displayed are the property of their respective owners.

10. Third-Party Services and Links

The App integrates with and displays data from third-party services, including shopping search and product database providers, and links to third-party retailer websites. We do not control, and are not responsible for, the content, accuracy, privacy practices, or availability of any third-party website or service. Your use of any third-party website you reach via the App is governed by that third party's own terms and privacy policy.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted, or modified.

12. Limitation of Liability

To the maximum extent permitted by law, Gated Market Pty Ltd, its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or savings, arising from or relating to your use of the App, including any reliance you place on pricing, availability, or product-matching information displayed in the App. Where liability cannot be excluded but may be limited, our liability is limited, at our option, to the resupply of the App's services or the cost of resupply.

13. Indemnity

You agree to indemnify and hold harmless Gated Market Pty Ltd from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the App.

14. Termination and Account Deletion

14.1 We may suspend or terminate your access to the App at any time, with or without notice, including for breach of these Terms.

14.2 You may stop using the App at any time. You can permanently delete your account from within the App by going to Account and selecting Delete account. If you cannot access the App, you can request deletion by emailing [email protected] from the email address linked to your account.

14.3 When you delete your account, we permanently delete your account and sign-in details, your saved items, your carts and the products and price records saved in them, your search and product history, your deal reactions, your list of blocked users, and your content policy agreement record. Deals you have shared with the community are not deleted, but are de-identified so they are no longer linked to you or your account. Account deletion cannot be undone.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as an in-app notice. Your continued use of the App after such changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of Queensland.

17. Contact

Questions about these Terms can be directed to: [email protected]

Part B — Privacy Policy

1. Who We Are

This Privacy Policy explains how Gated Market Pty Ltd (ACN 694 686 185, ABN 76 694 686 185), an Australian company ("Gated," "we," "us," "our"), collects, uses, discloses, and protects personal information in connection with the Gated mobile application. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

2.1 Information you provide directly:

  • Account information, such as your email address and password, if you register for an account (processed via our database provider, Supabase).
  • Content you submit, such as photographs of deals, deal descriptions, and URLs.
  • Reports you submit about listings or content, including the details you provide and, if you choose to include it, your email address.
  • Your list of blocked users, and a record of when you agreed to our content policy.
  • Your search queries, when you use the App's search or barcode-scan functionality.
  • Products you save to your Saved list or carts, the cart names you choose, and the retailer prices captured when you save a product or refresh a cart's prices (kept as a price record for that cart item).

2.2 Information collected automatically:

  • An anonymous device identifier, used to allow guest (non-account) use of certain features, such as submitting reactions to deals and reporting content, without requiring you to register.
  • Your search and scan history, timestamps, and interactions with deals (such as votes/reactions), which we use to power features such as "What's Hot," personalised results, and community deal rankings. Products and prices that have been searched may appear in community features such as "What's Hot" and "Top 10 Deals", but these show the product and price only, never who searched for it.
  • Basic information about links you tap through to retailers (such as the retailer, product and time), which we may use to understand which features are useful and to reconcile affiliate reporting.
  • Camera access, solely at the time you actively use the barcode-scanning feature, to read a product barcode. We do not access or store photographs or video from your camera other than a photograph you deliberately choose to submit through the Share a Deal feature.
  • Standard technical information such as device type and operating system version, and any app performance or crash information made available to us by Apple or Google through their app store developer tools. We do not use third-party advertising or analytics tracking tools in the App.

2.3 Information we do not collect: We do not require or knowingly collect sensitive information (such as health, financial account, or government identification information) through the App.

3. How We Use Your Information

We use the information we collect to: operate and provide the App's core features (search, barcode lookup, price comparison); maintain your account and preferences; power community features such as deal reactions, rankings, and the "Share a Deal" feed; investigate reports of incorrect listings and objectionable content, and enforce our content rules; apply your blocking preferences; improve the accuracy of our product-matching systems; send you service emails such as password reset emails; communicate with you about the App, including responding to support enquiries; and comply with our legal obligations.

4. How We Share Your Information

4.1 Third-party service providers. We share limited information with the following categories of third-party providers, solely to operate the App:

  • Cloud database and authentication providers (such as Supabase), which store account and app data on our behalf.
  • Email delivery providers (such as Resend), which receive your email address in order to send you service emails such as password reset emails.
  • Third-party shopping search and product database providers, to whom we send your search query or scanned barcode in order to retrieve pricing and product information. These providers may receive the search term or barcode itself, but do not receive your account identity.
  • Cloud infrastructure providers (such as Cloudflare), used to route and process requests securely.

4.1A Retailers and affiliate networks. When you tap a link to a retailer, you leave the App and the retailer's website or app opens. If the link is an affiliate link, it contains a referral code identifying Gated (not you), and the retailer or affiliate network may use cookies or similar technologies to record that the visit came from Gated. We do not give retailers or affiliate networks your name, email address or account details. What happens on the retailer's site is governed by that retailer's and network's own privacy policies.

4.2 We do not sell your personal information to third parties for their own marketing purposes.

4.3 Legal disclosure. We may disclose personal information where required by law, or to protect the rights, property, or safety of Gated, our users, or the public.

4.4 Overseas disclosure. Some of the service providers described above may store or process information on servers located outside Australia (including in the United States and Japan). By using the App, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws to Australia. We take reasonable steps to ensure our service providers protect personal information consistently with the Australian Privacy Principles.

5. User-Submitted Content and Public Visibility

Content you submit via the "Share a Deal" feature, including photographs and deal descriptions, may be displayed publicly to other users of the App. Please do not include personal information about yourself or others (such as a photograph of an identifiable person) in content you submit for public display. Users you block will not have their deals shown to you, but blocking does not notify the other user.

6. Guest / Anonymous Use

Where you use App features without creating an account, we associate your activity (such as deal reactions and reports) with an anonymous device identifier rather than your personal identity. This identifier does not, on its own, identify you personally, but is used to prevent duplicate voting and duplicate reporting, and to maintain a consistent experience across a session.

7. Data Security

We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Breach Notification

If we become aware of a data breach involving personal information that we hold, and that breach is likely to result in serious harm to any individual affected, we will comply with our obligations under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.

9. Data Retention and Deletion

9.1 We retain personal information for as long as reasonably necessary to provide the App's services, or as required by law.

9.1A Pricing and search results that our servers store temporarily to make the App faster (caches) are not linked to your account and are refreshed or replaced regularly, generally within 24 hours.

9.2 You can delete your account at any time from within the App (Account > Delete account), or by emailing [email protected] from the email address linked to your account, without needing the App installed. When you do, we permanently delete your account and sign-in details, saved items, carts and the products and price records saved in them, search and product history, deal reactions, blocked-user list, and content policy agreement record. Deals you shared are kept in de-identified form so they are no longer linked to you. Reports you have submitted may be retained for moderation and record-keeping purposes.

10. Children's Privacy

The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

11. Your Rights

Under the Australian Privacy Principles, you have the right to: request access to the personal information we hold about you; request correction of inaccurate or out-of-date information; delete your account and associated personal information (see clause 9.2); request removal of a specific item of User Content you have submitted; and make a complaint if you believe we have mishandled your personal information.

To exercise any of these rights, contact us at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this document, and, where changes are material, take reasonable steps to notify you within the App.

13. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact:

Gated Market Pty Ltd
ACN 694 686 185 · ABN 76 694 686 185
[email protected]